Frequently asked questions
Why Frequently Asked Questions (FAQ)?
At Behin Farayand, we are always striving to provide our customers with the best experience. That’s why we’ve created this section to address your most common questions. If you have inquiries about our products, how to purchase, or the services we offer, you’ll likely find the answers here. These questions and answers are based on our experiences from interacting with customers and understanding your needs. Our goal is to ensure you can easily and quickly access the information you need, and enjoy a smoother and more convenient shopping and collaboration experience.
۱– Frequently asked questions about Behin Farayand Company
Behin Farayand ensures that all customer and business partner information is kept confidential and secure through the use of security measures, including data encryption and the implementation of internal security policies.
Yes, Behin Farayand adheres to global data security standards such as GDPR and ISO 27001 to ensure that all data is securely stored and complies with international regulations.
Yes, Behin Farayand is actively developing business relationships with international companies. We are seeking to collaborate with new global partners to expand our distribution network and supply our products worldwide.
Yes, Behin Farayand participates in various national and international exhibitions to showcase our latest achievements and products. You can find information about upcoming events and exhibitions through our website or social media channels.
Behin Farayand places great importance on environmental conservation and strives to reduce its environmental impact by using sustainable materials and environmentally-friendly production processes.
Yes, Behin Farayand places special emphasis on social issues and is actively involved in projects and initiatives aimed at improving education, employment, and public health in local communities.
Yes, Behin Farayand actively participates in various charitable programs, including supporting those in need, assisting the Bread, Pastry, and Confectionery Vocational School, and engaging in health-related projects.
To stay updated on the latest discounts and special offers, you can follow us on social media at Telegram: (Behin Farayand(sadr)), Instagram: (Behin.farayandsadr), or check our WhatsApp status at +989361854160. Additionally, through these platforms, you can receive the latest news and announcements from our company.
To stay updated on new services, latest products, and special offers, follow us on social media at Telegram: (Behin Farayand(sadr)) and Instagram: (Behin.farayandsadr). By doing so, you will receive all news and discounts directly and in a timely manner.
۲– Frequently asked questions about Behin Farayand Company products
Currently, we do not have an “Online Store” section on our website. However, you can select the products you wish to purchase and contact our sales department to place an order. Additionally, for smaller orders, you can easily search for us on the Balsam platform and place your orders there.
To purchase products from Behin Farayand, you should first visit our website and choose the product you want from the “Products” section. Then, contact our sales and commercial department to complete the purchase process. For smaller orders, you can also purchase directly from our Behin Farayand booth on the Balsam platform.
Yes, Behin Farayand specializes in bulk sales (B2B) and our main focus is on meeting the needs of businesses and commercial partners. To place a bulk order and get more information, please contact our sales department for the necessary details.
All of Behin Farayand’s products are certified by the Ministry of Industry, Mine, and Trade of Alborz Province and approved by the Department of Environment. Additionally, they meet production standards certified by the University of Medical Sciences of Alborz and the health network of Savojbolagh. All of our products also have the Health Apple certification. Due to our high rating in Pre-production Program (PRPS) from health authorities, we are capable of producing on an available capacity basis for other companies.
Behin Farayand utilizes global standards such as ISO and other international certifications to ensure the quality of its products. All production stages are closely monitored to ensure that the final products reach customers with the highest quality. Additionally, if requested by the buyer, our company can manufacture products according to the specific standards of that company.
Yes, Behin Farayand has the capability to produce custom products tailored to your specific needs. Please contact our support team or production department to discuss your requirements, and we will provide the necessary consultation.
Since most of our bulk products consist of agricultural items that have gone through cleaning, sorting, and purification processes, their shelf life is extended after these procedures. However, Behin Farayand products should still be stored in dry, cool places away from direct sunlight. To maintain the quality and freshness of the products, it is highly recommended that they be stored in airtight containers.
۳– Frequently asked questions about Behin Farayand Company services
Behin Farayand provides seed cleaning and sorting services using advanced equipment and cutting-edge technologies. These services include cleaning, separation, and precise sorting of seeds to remove impurities and achieve the highest quality.
To use Behin Farayand’s milling services, simply contact our sales department. Using advanced milling machines, we convert seeds into high-quality flour, powder, or the required granulation.
Yes, Behin Farayand provides after-sales services to our customers. If you encounter any issues or have questions regarding our products, you can contact our support team and quickly receive an appropriate solution.
♦ If your question is not found in this section, please contact our support team so we can help you ♦